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News Article
October 25, 2022
GBPC customers brace for more pain

Although Grand Bahama Power Company (GBPC) has explained that its fuel hedging strategy has resulted in its fuel cost increasing at a much lower rate than customers would have faced in the absence of hedging, some Grand Bahamians have expressed dismay and disappointment at GBPC's recent announcement that there will be an increase from 10 cents to 11.5 cents per kilowatt hour (kWh), beginning Novem...

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News Article
October 06, 2022
Rate increases on the way for BPL customers

Customers of Bahamas Power and Light can expect to see an increase in their electricity bills effective October, with the increase being reflected in the November billing cycle. Prime Minister and Minister of Finance,the Hon.

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News Article
August 06, 2021
Bahamas Protected Areas Fund Bahamas Customs Dept. sign MOU to raise funds for conservation

Bahamas Protected Areas Fund (BPAF) and the Bahamas Customs Department have signed a memorandum of understanding (MOU) formalizing their partnership to raise funds for protected areas and climate resilience.

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News Article
July 28, 2021
Ministry of Finance puts new customs fee on hold temporarily

The government announced yesterday that it has temporarily suspended the enforcement of a nominal Bahamas Customs Department processing fee that was approved in the 2021/2022 budget, explaining that some people have already been incorrectly charged and there needs to be more customer education on the fee, as well as training within the Customs Department.

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News Article
July 27, 2021
BPL touts customer savings via 15 mil. battery storage system

Bahamas Power and Light (BPL) customers will see savings over the long term after the completed setup of a $15 million, 25 megawatt battery energy storage system at the company’s Blue Hills station, BPL’s Chief Executive Officer Whitney Heastie said yesterday.

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News Article
July 13, 2021
Cable Bahamas commits to cooperation with URCA on customer complaints

Cable Bahamas Limited (CBL) said last week that it intends to be fully cooperative with the Utilities Regulation and Competition Authority (URCA) regarding customer complaints, which were highlighted in a recent final decision on CBL’s application to restructure its residential and business pay television packages.

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News Article
June 18, 2021
Former bank employee accused of stealing over 50,000 from customer accounts

A FORMER First Caribbean Bank employee was arraigned in Magistrates Court on Friday for allegedly stealing over $50,000 from customer accounts over a nearly three-year period.

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News Article
May 13, 2021
Scotiabank warns customers to beware of online fraud

Scotiabank Bahamas is warning customers to be wary of fake websites and mobile apps, including those that mimic a bank's online or mobile portal.

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News Article
March 24, 2020
Scotiabank to launch Customer Assistance Program for customers affectedy by COVID-19 pandemic

As The Bahamas copes with the effects of the COVID-19 pandemic, Scotiabank is offering financial relief to its customers through its Customer Assistance Program. The Customer Assistance Program...

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News Article
June 26, 2017
WSC-Re Introduces 50% Savings for New and Returning Customers

Following the tremendous success of the Water & Sewerage Corporation?s (WSC) ?Make the switch? and ?Ditch the Well? campaigns, which saw hundreds of customers resume service or start new services with the corporation, WSC has re-introduced its 50% discount until December 2017...

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